Faq
Good To Know
How do I choose my size?
Use our size guide for measurements. If you’re between sizes, choose based on your preferred level of support.
When will my order ship?
Orders usually ship within two business days. You’ll receive tracking details as soon as your parcel leaves us.
What is your return policy?
Unworn lingerie with tags attached may be returned within 30 days. Please check our returns policy for details.
How should I care for my lingerie?
We recommend hand washing with gentle detergent, then laying each piece flat to dry. Avoid bleach and tumble drying.
Is packaging discreet?
Yes. Velvet Vow orders arrive in discreet, unbranded packaging, so your purchase stays private from delivery to doorstep.